About Bottomline Lab

Senior people, close to the work.

Bottomline Lab helps clients turn operational pressure, project complexity, manual work and people insight into practical action.

Our point of view

Useful advice begins with carrying the result.

Bottomline Lab was built around a simple belief: senior experience is most valuable when it stays close to the people, process and decisions that make the result real.

We listen before prescribing, act on the first important issue and build ownership rather than dependency.

Co Founders

Experience with a practical working style

01
Co Founder and Director

Alan Nanson

Alan began on the warehouse floor and progressed to Managing Director. His professional experience spans 40+ years, with 17 years at international executive leadership level.

He brings practical experience across operations, logistics, distribution, supply chain, customer delivery, projects and business systems.

Email Alan
02
Co Founder and Director

Tanja Bandzova

Tanja has held consulting assignments focused on positive business results through technology implementation.

Her thorough, client focused approach helps connect the technical work with what the business and its people need.

Email Tanja

How we work

Calm, clear and accountable

01

Understand the real pressure

Start with what is happening, who is carrying it and which result is exposed.

02

Work alongside people

Stay close enough to the work to see the practical constraints and opportunities.

03

Leave a clearer way forward

Make priorities, ownership and the next useful actions visible.

Specialist network

Bring in other capability only when it improves the result

Technology

Partner capability can extend telco retail, digital service and systems work.

Customer and employee insight

Specialist relationship and listening approaches can deepen the evidence available to leaders.

Project specialists

Defined roles can be added around testing, data, training and other delivery needs.

A direct conversation

You will speak with the people who lead the work.

Describe the pressure or opportunity and we will be straightforward about fit.

Start a conversation