Project Delivery Support
Bottomline Lab provides project management, technical implementation support and the systems needed to keep complex operational projects under control. Our strongest fit is new customer onboarding, warehouse and logistics setup, and WMS implementation.
Practical delivery
Operational projects cannot be managed in isolation from the day to day business. Orders still need to move, customers still need answers and the new process or system must work after the project team steps away.
Bottomline Lab combines practical logistics experience with structured project delivery. We help clients move from planning through implementation, go live and ongoing support without losing sight of what must work in the operation.
Project experience
Planning and coordinating the operational work required to bring a new customer into a 3PL or warehousing environment. This can include requirements, responsibilities, systems, processes, testing, readiness and go live coordination.
Project support for new operations, operational changes, process issues and the practical setup needed to make the work flow properly.
Project management support for WMS selection or implementation, including planning, stakeholder coordination, operational requirements, testing, training, go live and hypercare.
Technical implementation capability can be included where required, alongside project controls, reporting and ongoing system support.
How support is provided
Bottomline Lab provides experienced project managers according to the scope, timing and capability the assignment requires. Support can be provided for a complete project, a specific stage or an immediate gap in the client's existing team.
Where technical software expertise is required, it can be included as part of the wider Bottomline Lab delivery team. The client receives one coordinated approach covering project management, operational implementation and system support.
Delivery approach
Confirm what must be delivered, the operational pressures and the measures of success.
Create the plan, responsibilities, controls, reporting and project systems required.
Keep internal teams, customers, suppliers and technology partners aligned.
Manage testing, training, readiness, risks and the transition into the operation.
Support the operation through hypercare, resolve early issues and leave clear ownership behind.
Project capabilities
The capability mix is shaped around the assignment, with practical project control and technical support included where needed.
Fit
A 3PL is onboarding a new customer and needs coordinated operational delivery.
A warehouse or distribution operation is being established or changed.
A WMS or another operational system is being selected or implemented.
The internal team needs additional project management capacity for a defined period.
The project needs operational project management alongside technical implementation support.
The work is moving, but the controls, ownership or visibility are not strong enough.
Discuss the assignment
Tell us what is changing, where the pressure sits and what support is currently missing. We can then determine the project management, technical and system support that best fits the assignment.
Discuss the project